Introduction
At Limousine CPH, we take the protection of your personal data seriously.
This privacy policy describes how we collect, use, store and protect personal data when you visit our website, contact us, send an inquiry, book chauffeur service or otherwise communicate with Limousine CPH.
The privacy policy applies to the processing of personal data in connection with our services, including airport transportation, VIP transportation, hourly driver, corporate transportation, roadshows, event transportation, wedding transportation and private tours.
Data Controller
Limousine CPH is the data controller for the processing of the personal data we receive and process about you.
Business: Star taxa ApS
CVR: 44216531
Address: Gyngemose Parkvej 52C, 5. th, 2860 Søborg
Telephone: +45 40 46 89 58
E-mail: info@limousinecph.dk
If you have any questions about our processing of personal data, please feel free to contact us.
What personal data do we process?
We only process information that is relevant for the specific purpose.
We may process the following information, among other things:
- name
- phone number
- email address
- pickup location
- destination
- date and time of driving
- number of passengers
- baggage information
- flight number for airport transfers
- information about desired service
- messages and special requests that you send to us yourself
- payment and invoice information
- company information for business customers
- technical information about use of the website, including IP address, browser, device,
- consent choices and cookie information
We ask that you do not submit sensitive personal information unless it is necessary for us to provide the requested service.
Purpose of the processing
We process personal data for the following purposes:
- to respond to inquiries and requests
- to prepare offers
- to complete and manage bookings
- to provide chauffeur and transportation services
- to contact you about your booking
- to handle payment, invoicing and accounting
- to provide customer service
- to handle changes, cancellations, claims and complaints
- to improve our website and user experience
- at måle trafik og brug af hjemmesiden
- to target and evaluate marketing if you have given consent
- to comply with legislation, including accounting rules
Retsgrundlag for behandling
We process your personal data in accordance with the relevant rules in the General Data Protection Regulation.
The treatment may be carried out on the following grounds, among others:
Agreement or preparation of agreement
When you send an inquiry, receive a quote or book a ride, we process information in order to enter into or fulfill an agreement with you.
Legal obligation
We may process and store information when necessary to comply with legislation, for example accounting regulations.
Legitimate interest
We may process information when we have a legitimate interest in responding to inquiries, providing customer service, documenting agreements, ensuring the operation of the website and protecting our rights.
Consent
We process information for certain types of cookies, statistics, analysis and marketing based on your consent when this is required.
The Danish Data Protection Agency describes that companies must always have a legal basis for processing personal data.
Contact form and booking inquiries
When you fill out a contact form or send a booking request, we process the information you provide to us.
This can be name, phone number, email, date, time, pickup location, destination, number of people, service requests and other information about the trip.
We use the information to respond to your inquiry, provide an offer, plan the trip and communicate with you about the requested service.
Business customers
Hvis du kontakter Limousine CPH på vegne af en virksomhed, kan vi behandle oplysninger om dig som kontaktperson samt oplysninger om virksomheden.
This may include name, position, email, telephone number, company name, invoice information and information about the desired transport.
The information is used to prepare quotes, manage bookings, carry out transportation and handle invoicing.
Cookies and similar technologies
Limousine CPH uses cookies and similar technologies on the website.
Cookies can be used for, among other things:
- necessary technical functions
- security and operation of the website
- statistics and analysis
- forbedring af brugeroplevelsen
- marketing and advertising measurement
We use cookies and technologies from Google Analytics, Google Tag Manager and Meta, among others. Other analysis and marketing tools may also be used.
Non-necessary cookies, including cookies for statistics, analysis and marketing, are generally only placed if you have given consent via the website’s cookie banner. The cookie policy generally requires informed consent before cookies and similar technologies are used for, for example, statistics or personalized ads.
You can change or withdraw your consent at any time via the website’s cookie settings.
Google Analytics, Google Tag Manager and Meta
We may use Google Analytics to gain insight into how visitors use the website. This helps us understand traffic, popular pages, user behavior, and technical issues so that we can improve the website.
Google Tag Manager can be used to manage scripts, tags, and measurement tools on the website.
Meta technologies, including Meta Pixel, may be used to measure the effectiveness of advertising, build target audiences, and display more relevant ads on Meta Platforms if you have consented to this.
These tools may collect technical information such as IP address, device information, browser information, pages visited, clicks, time on the page, and consent information.
Disclosure and data processors
We do not sell your personal information.
We may share or transfer information to relevant partners and suppliers when necessary to operate our business and provide our services.
It could be, for example:
- hosting provider
- email provider
- booking system or form system
- payment provider
- accounting system
- IT suppliers
- analysis and marketing tools
- relevant partners in connection with the implementation of the transport
When suppliers process personal data on our behalf, we enter into data processing agreements where required.
Some suppliers may process information outside the EU/EEA. If this happens, the transfer must be made in accordance with applicable rules on transfers to third countries, for example on the basis of the EU Commission’s Standard Contractual Clauses or another valid transfer basis.
Storage of personal data
We only store personal data for as long as is necessary for the purposes for which the information was collected, or as long as we are required by law.
Henvendelser og bookingoplysninger opbevares typisk så længe, det er nødvendigt for at besvare henvendelsen, gennemføre turen, dokumentere aftalen og håndtere eventuelle efterfølgende spørgsmål.
Accounting and invoice information is stored in accordance with applicable accounting regulations.
Cookie and consent information is stored in accordance with the specific cookie and consent solution.
Security
Vi behandler personoplysninger forsvarligt og med passende tekniske og organisatoriske sikkerhedsforanstaltninger.
Formålet er at beskytte oplysninger mod uautoriseret adgang, misbrug, tab, ændring eller ulovlig behandling.
Security depends on, among other things, the type of information, the processing and the specific risk. The Danish Data Protection Authority describes that personal data must be handled with an appropriate level of security that reflects the risk.
Your rights
You have a number of rights under data protection regulations.
You have the right, among other things, to:
- to gain insight into the information we process about you
- to have incorrect information corrected
- to have information deleted in certain cases
- at få behandlingen begrænset i visse tilfælde
- at gøre indsigelse mod behandling i visse tilfælde
- at modtage dine oplysninger i et struktureret format i visse tilfælde
- at trække samtykke tilbage, hvis behandlingen er baseret på samtykke
If you wish to exercise your rights, you can contact Limousine CPH.
If you withdraw consent, it does not affect the lawfulness of the processing that took place before the withdrawal.
Klage til Datatilsynet
Hvis du er utilfreds med vores behandling af dine personoplysninger, er du velkommen til at kontakte os.
You also have the right to complain to the Danish Data Protection Authority.
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
www.datatilsynet.dk
Ændringer i privatlivspolitikken
Limousine CPH may change this privacy policy if there are changes in our processing of personal data, use of cookies, systems, suppliers or applicable regulations.
The latest version will always be available on the website.
Last updated: 08/06/2026
Har du spørgsmål til privatlivspolitikken?
Hvis du har spørgsmål til, hvordan Limousine CPH behandler dine personoplysninger, cookies eller samtykke, er du velkommen til at kontakte os.